10. Method of payment
Purchases made on locherbermilano.com are safe and guaranteed and payment can be made in one of the following ways:
Payment by bank transfer in advance
Payment by Credit Card via Stripe circuit
Payment by Paypal system
10.1 Payment by bank transfer in advance
In case of prepayment with banking account the order will be managed only after the arrival of the full amount on the banking account.
The payment need to arrive by 5 working days otherwise the order will be cancelled in our system. For a correct and fast order fulfillment the number of the order and the name of the client will be needed.
The availability of the products are at the time of the order. If after the money arrival there will be non stock for a specific product BAER will inform the Customer and it will be offered a similar product. The Customer will have the possibility to cancel the order only prior the shipping.
The money transfer will be on the BAER account
BAER DISTRIBUZIONE SRL
Iban of the account: IT88E0569601600000024430X19
SWIFT/BIC: POSOIT22MIL
Bank: Banca Popolare di Sondrio
Via Santa Maria Fulcorina, 1
20123 MILANO
10.2 Credit Card Payment via Stripe circuit
Credit card payments are handled through the Stripe company.
Where the user chooses to pay by credit card, the reference banking institution will authorize the debit of the amount relating to the purchase made. In case of cancellation, BAER will request the cancellation of the transaction and the cancellation of the amount committed.
The release times depend exclusively on the banking system. Once the cancellation of the BAER transaction has been carried out, it cannot in any case be held responsible for delays and / or damages caused by the banking system.
BAER reserves the right to request additional information from the user or to send copies of documents proving ownership of the card used. In case of refusal BAER reserves the right not to accept the conclusion of the contract. At no time during the purchase process by credit card, BAER is able to know personal information relating to the owner of the same, given that the information is transmitted directly to the site of the banking institution that manages the transaction, a protected site.
10.3 Payment with Pay Pal
By selecting the type of PayPal payment, the user will be redirected to a page on the PayPal site and payment will be made in the manner indicated therein.
The information provided on the PayPal site will not be shared with BAER but will be managed directly by it.
In the event of cancellation of the order or of non-acceptance by BAER, the amount will be refunded to the PayPal account. BAER will not be liable in any way for delays and / or damages caused in this phase.
11. Shipping and costs
The cost of shipping is borne by the user and will be calculated automatically by the system.
12. Delivery times
The delivery times of the goods vary according to the availability of the product purchased in the warehouse (for example if the product is available from the manufacturer) and to the delivery methods envisaged for the same.
In any case, the delivery date is merely indicative and is in no way binding for BAER.
BAER makes use of partnered couriers/carriers who offer the best quality/price ratio for the destination concerned: this allows us to offer customers advantageous prices and quality service.
In no case will it be possible to make deliveries by appointment and/or at pre-established times and/or days.
Our couriers make two delivery attempts to the address indicated by the Customer, after which the shipment will go into storage; after 4 days of storage with the courier, the package will be returned to the BAER warehouses; the customer will be required to pay any costs for release or redelivery which vary from courier to courier. In some cases, the courier may decide to deliver to an access point near the address indicated by the customer who will be required to collect it at flexible times; in any case, the Customer will be informed by an email from the courier or from BAER. In the event of a new shipment of the products once they have returned to the BAER warehouse for any reason attributable to the user's behaviour, a new shipment will be possible ONLY upon advance payment of the same according to the methods indicated by BAER
13. Delivery of the Goods
Upon delivery of the goods, the user is required to check:
that the packaging is intact and not altered even on the closing tapes.
In case of tampering and / or breakages, the user must immediately contest the shipment and / or delivery using the document received by the courier or other operator and affixing the wording "GOODS CONTROL RESERVE FOR ....." (indicate the motivation).
The user must subsequently report any damage within 3 days of receipt of the goods in the manner provided by the operator who performed the shipment.